Senior Trust Administrator - Corporate Services (London)

Position Summary

This position reports to the Senior Trust Manager.  The Senior Trust Administrator takes responsibility for a designated portfolio of trusts and corporate structures and to complete all assigned tasks and processes, operating within the controls, guidelines and procedures as established by the directors / managers, including training and developing more junior members where required. 

Specific Duties:

• Undertake all routine administration for clients or as instructed by the Manager
• Assist with Companies House filings and Overseas Entity Register filings
• Accurately effect client banking instructions
• Have an awareness of client take on procedures and the associated risk involved
• Become familiar with team’s existing allocated client portfolio
• Ensure quality day to day service for team’s client portfolio
• Understand trust and corporate regulatory requirements
• Communicate effectively and concisely with other team members
• Maintain a courteous, positive and professional manner with both external and internal clients /colleagues at all times
• Pro-actively work with internal individuals and groups to ensure timely delivery of client data
• Ability to resolve queries/find solutions
• Be familiar with and adhere to the Group’s internal practices and procedures
• Maintain focus on chargeable time
• Manage and record own time effectively and accurately
• Be responsible and effective in cash collection and control of debtors
• Construct accurate written communications – letters, emails, minutes
• Take responsibility for self-development
• To motivate junior staff members
• Work on agreed training requirements and performance goals to ensure on-going development
• Consult and escalate issues and exceptions to senior team members to alleviate problems or risks

Other Requirements

The candidate will ideally have:

• A minimum of 2 years relevant experience in the trust or corporate field
• Commenced or due to commence studying for a relevant qualification such as STEP or ICSA
• A commitment to a career in trust and corporate administration
• Accurate written and effective verbal communication skills
• The ability to use MS Word, Excel and Outlook at an intermediate level
• A demonstrated commitment to consistently providing quality client service
• Good team skills and be flexible to change and the needs of the business
• Be detail-orientated and analytical
• Be capable of working in a deadline/volume driven environment whilst maintaining accuracy and focus
• The ability to take responsibility for and to drive and execute tasks  
• A willingness to learn new skills
• The ability to prioritise and focus on the most urgent and important task
• Exhibited skill in planning and monitoring workload including self-management and delegation to administrators in order to achieve goals within expected timescales
• A proven academic record 

NSM Corporate Services Limited is regulated for Anti Money Laundering by HM Revenue & Customs. The post holder is required to ensure to the best of his or her ability that the duties and obligations imposed by virtue of such regulation are discharged effectively at all times.